CloudTalk is an AI call center software that powers global calling, workflows, and AI voice agents.
CloudTalk provides a flexible, cloud-based business phone system designed for sales, support, and operations teams. It offers best-in-class voice infrastructure, enabling global calling capabilities across 160+ countries with high reliability and quality. The platform integrates powerful workflow automation and productivity tools to streamline communication.
Key benefits include boosting agent productivity through features like the AI Sales Dialer and AI Conversation Intelligence, which automates call summaries and notes. It supports inbound automation, outbound call efficiency, and integrated messaging via WhatsApp and SMS. CloudTalk is ideal for micro, small, and midsize businesses needing a scalable, integrated voice platform for remote or global teams.
- Automate call routes with the flagship Call Flow Designer.
- Handle all call modes using the new AI Sales Dialer.
- Analyze calls instantly with AI Call Summary & Tagging.
- Get local numbers in 160+ countries for international expansion.
- Coach agents live using Real-Time Monitoring tools.
- Aircall
- Talkdesk
- RingCentral
